Point Chat learns from your own documents, replies instantly on your website and WhatsApp, captures leads, and hands off to a real person when it counts.
The same assistant — your knowledge, your tone — answers on your website and on WhatsApp, without repeating a thing.
Paste one line of code. It matches your brand colour automatically.
Connects via the official WhatsApp Cloud API — real, reliable messaging.
Answer FAQs, order status, and policies instantly — no ticket, no wait.
Collect name, email and phone right inside the chat and save every lead.
Reply to WhatsApp messages 24/7 with your knowledge base behind it.
When it gets tricky, the chat moves to a real agent — details already in hand.
Upload PDFs, Word, Excel or a website link — it answers only from your content.
Replies in whatever language your customer writes in — automatically.
Drop in your documents or a link. Point Chat reads, understands and remembers — so answers are accurate, not made up.
The bot handles the routine and quietly steps aside for anything sensitive. Your team picks up from a clean inbox with the customer's details already attached.
When someone's ready, the chat opens a tidy form — name, email, phone — and saves it straight to your leads. Nothing slips through.
Upload documents or paste a website link. That becomes your assistant's knowledge.
Paste one snippet on your site and connect your WhatsApp number.
It answers, captures leads and escalates to your team — around the clock.
Tell us a little about your business and we'll set up a live demo trained on your material — usually within a day.